Special events – policies

Delivery Charge – Unless otherwise noted, the prices listed are for equipment picked up and returned from our facility. If delivered by our truck, there will be an in-town delivery charge for both delivery and pickup.

Store Hours are 10 AM – 5 PM, Tuesday through Friday; Saturday 10 AM – 12 Noon; and closed Sundays & Mondays. Equipment picked up Friday afternoon and returned Tuesday afternoon will be charged a one-day rate.

If equipment is not returned by the due date, additional rental charges will apply and are due at the time the equipment is returned.

A deposit (one-half) of the anticipated rental charge is necessary to reserve equipment. Balance due on pickup (unless billing has been arranged prior to pickup). Deposit is non-refundable and is necessary to guarantee availability of the equipment.

Customers are responsible for equipment while it is in their possession. If lost or damanged, the customer is liable. Customers will be charged for any damanged rental equipment upon return.

Never place soiled linens in plastic bags as it will cause mildew in a very short time. Protect linens from wax; it cannot be removed.

Never use fruit juices with pulp in punch fountains, as it will cause the pump to stop.

Please make sure table legs are locked when setting up the tables.

Use Safety glasses if cutting out ice sculptures.

Setup of equipment can be arranged at nominal fee if planned in advance.

Consultation of equipment setup and event planning (at the site of your choice) may also be arranged. No charge for first consultation.

Leave a Reply

Your email address will not be published. Required fields are marked *